Privacy Policy

Effective date: 02/04/2026

Last updated: 02/04/2026

Batchr (“Batchr”, “we”, “us”, “our”) is operated by Adam Whyard, trading as Batchr.

This Privacy Policy explains what information we collect, how we use it, and your rights when you use the Batchr Figma plugin, website, and related services.

1. Who operates Batchr

Adam Whyard, trading as Batchr
The Old Chandlery
St Mary’s Lane
Tewkesbury
Glos
GL20 5SF

Email: calm@batchr.io
Website: https://batchr.io

2. What Batchr is

Batchr is a Figma plugin that helps users export and optimise assets. Batchr offers:

  • free installation
  • a 7-day in-plugin trial
  • a paid Pro subscription
  • subscription management via Stripe Customer Portal

3. Information we collect

We may collect the following information:

A. Account and licensing information

  • email address entered into the plugin
  • licence status
  • trial status
  • trial start and end dates
  • subscription status

B. Billing-related information

  • Stripe customer ID
  • Stripe subscription ID
  • limited billing and subscription metadata needed to manage access

Batchr does not store your full payment card details. Payments are handled by Stripe.

C. Technical and service information

  • backend request logs
  • error logs
  • limited technical information needed to provide, secure, and support the service

D. Support information

If you contact support, we may collect information you provide, such as:

  • your name
  • your email address
  • screenshots
  • bug reports
  • support messages

4. Information we do not intentionally collect

We do not intentionally collect or store the contents of your Figma design files on our servers for normal licensing and billing operations.

Batchr’s backend is used primarily for:

  • trial management
  • licence checks
  • subscription checks
  • checkout session creation
  • customer portal session creation

5. Local storage on your device

Batchr may store limited information locally within Figma or plugin storage on your device, such as saved email address, interface state, preferences, and workflow-related settings. This helps the plugin remember your setup and improve performance.

This local storage is separate from the information processed by our backend services for licensing, trial, and subscription management.

6. How we use your information

We use your information to:

  • provide and operate Batchr
  • start and manage your trial
  • verify subscription and licence status
  • enable paid Pro access
  • provide checkout and subscription-management links
  • respond to support requests
  • maintain service security and reliability
  • prevent abuse or misuse
  • comply with legal and accounting obligations

7. Legal basis for processing

Where UK GDPR or similar laws apply, we process personal data on the basis of:

  • performance of a contract
  • legitimate interests
  • legal obligations
  • consent, where required

8. Third-party services

We use trusted third-party services to operate Batchr, including:

Figma

Batchr runs as a Figma plugin.

Stripe

Stripe is used for:

  • subscription checkout
  • payment processing
  • billing management
  • customer portal access
  • subscription cancellation and payment method updates

Supabase

Supabase is used for:

  • trial records
  • licence records
  • backend function execution
  • subscription-related service data

We may also use other providers for hosting, logging, email, or support where necessary.

9. Data retention

We retain information only for as long as reasonably necessary to:

  • provide the service
  • maintain licence and billing records
  • meet legal, tax, or accounting requirements
  • resolve support issues and disputes

10. Data sharing

We do not sell your personal data.

We may share information with service providers only where necessary to operate Batchr, including billing, backend hosting, and support.

We may also disclose information where required by law.

11. International transfers

Your information may be processed outside the UK depending on where our service providers operate. Where required, appropriate safeguards will be used.

12. Security

We take reasonable technical and organisational steps to protect personal information. However, no system can be guaranteed to be completely secure.

13. Your rights

Depending on your location, you may have rights to:

  • access your personal data
  • correct inaccurate data
  • request deletion
  • restrict or object to processing
  • request portability
  • withdraw consent where relevant
  • complain to a supervisory authority

To make a request, contact: calm@batchr.io

14. Subscription cancellation

If you cancel your subscription, your paid access will generally remain active until the end of your current billing period unless stated otherwise at checkout or required by law. After that, your account may return to the free tier.

15. Children

Batchr is not intended for children under 13, and we do not knowingly collect personal information from children.

16. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The latest version will be made available on our website or through related service pages.

17. Contact

If you have questions about this Privacy Policy or your data, contact:

Adam Whyard, trading as Batchr
The Old Chandlery
St Mary’s Lane
Tewkesbury
Glos
GL20 5SF

Email: calm@batchr.io